Face to Face Games Support

First, we apologize for the mishap!   Please open a service ticket and we will take the appropriate measures to ensure proper resolution.    In the even...

The first thing to do when receiving a damaged order is to take pictures. Please open a service ticket  with the pictures in order to open a claim. If you ...

During the Pandemic, or periods of high volume such as the Holidays, packages may take more time to arrive than expected. As such, if your order has passed...

Before declaring a package as lost, we will need to open a service ticket with Canada Post. Should it be declared as lost, we will fully compensate you if y...

Humidity from the shipping process can curl cards slightly but should revert to normal after a few days. This type of curling should be very minimal however...