During the Pandemic, or periods oh high volume such as the Holidays, packages may take more time to arrive than expected.

As such, if your order has passed the estimated delivery time*, we ask that you wait up to 12 additional business days before we consider your order as misplaced in transit.

Please note that we are not responsible for lost orders on uninsured/untracked packages.

In the event that Canada Post suspends their guaranteed delivery times, such as during a pandemic or strike, we will not be offering refunds for late arrivals.

*Estimated Delivery Times:

  • Canada:

    • First Class: 3-15 Business Days (NO Insurance, NO Tracking, TCG Singles Only)*

    • First Class: 10-28 Business Days (For Alberta and British Columbia Only) (NO Insurance, NO Tracking, TCG Singles Only)*

    • Expedited: 1-6 Business Days

    • Priority: 1-3 Business Days

  • US:

    • USA Letter-Post: 8-15 Business Days (NO Insurance, NO Tracking, TCG Singles Only)*

    • USA Expedited Letter-Post: 3-9 Business Days

  • International:

    • International Letter-Post: 8-21 Business Days (NO Insurance, NO Tracking, TCG Singles Only)*

    • International Registered Letter-Post: 5-12 Business Days