If your order comes with a tracking number, you will be refunded the shipping fees should it be passed the estimated arrival time.

If your order does not come with one, we will require to wait an additional 12 business days in order to account for processing delays at the sorting facility. Should you not receive it by then, the order will be considered as lost

Please note that we are not responsible for lost orders on uninsured packages.

*In the event that Canada Post suspends their guaranteed delivery times, such as during a pandemic or strike, we will not be offering refunds for late arrivals