Buying Cards and Products
Promos will only be given to orders made in store, or online as a store pickup while supplies last. We reserve the right to limit the number of promos g...
Mon, 6 Feb, 2023 at 2:30 PM
No, Store Credit cannot be used to pre-order Sealed Products. However, you can use Store Credit to purchase Sealed Products once they have launched and are ...
Wed, 3 Jul, 2024 at 4:35 PM
We understand that sometimes modifications are necessary. As long as your order is under the "Awaiting Fulfilment" status, and not already packed,...
Mon, 5 Aug, 2024 at 9:53 AM
In order to make sure all orders go out in a timely manner, we are not able to guarantee the combining of multiple orders under one shipment. If you do...
Fri, 6 May, 2022 at 10:43 AM
At times, we may require additional identity verification to ensure the security and legitimacy of our services. This step helps protect both our users and ...
Tue, 16 May, 2023 at 12:33 PM
We ship singles all over the world! If you have trouble ordering for any reasons, please reach out and our customer service agents will gladly assist you.
Fri, 6 May, 2022 at 10:44 AM
You can cancel your order by opening a service ticket, as long as the order was not processed yet. You may return any unopened order within 30 days of the ...
Fri, 6 May, 2022 at 10:44 AM
We rely on customers selling us cards to restock our inventory. As such, we cannot predict when we will receive more copies of a certain item. Fortunately,...
Fri, 6 May, 2022 at 10:45 AM
While we do not offer reservation on items, we strongly suggest purchasing your items on the website and choose the appropriate pickup option.
Tue, 9 Aug, 2022 at 2:55 PM
In order to ensure order accuracy and avoid mistakes, we are not able to split preorders. The whole order must ship together. You may request a cancellatio...
Fri, 6 May, 2022 at 10:47 AM