Buying Cards and Products

Does my booster box pre-order contain a Buy-A-Box promo?
Promos will only be given to orders made in store, or online as a store pickup while supplies last.   We reserve the right to limit the number of promos g...
Fri, 6 May, 2022 at 10:41 AM
Can I modify my order before it ships?
You may ask for modifications, such as removing items, as long as the order was not processed yet. To do so, open a ticket with us and we will take care of...
Fri, 6 May, 2022 at 10:42 AM
Can I combine multiple orders under one shipment?
In order to make sure all orders go out in a timely manner, we are not able to guarantee the combining of multiple orders under one shipment.    If you do...
Fri, 6 May, 2022 at 10:43 AM
Do you have any Credit Card verification policies?
We reserve the right to request additional identification for any reason before sending an order in order to confirm your identity.
Fri, 6 May, 2022 at 10:43 AM
Do you deliver to international destinations?
We ship singles all over the world!   If you have trouble ordering for any reasons, please reach out and our customer service agents will gladly assist you.
Fri, 6 May, 2022 at 10:44 AM
How can I cancel my order?
You can cancel your order by opening a service ticket, as long as the order was not processed yet. You may return any unopened order within 30 days of the ...
Fri, 6 May, 2022 at 10:44 AM
What can I do if you do not have an item in stock?
We rely on customers selling us cards to restock our inventory. As such, we cannot predict when we will receive more copies of a certain item. Fortunately,...
Fri, 6 May, 2022 at 10:45 AM
Can I reserve cards and pay them later?
While we do not offer reservation on items, we strongly suggest purchasing your items on the website and choose the appropriate pickup option.
Tue, 9 Aug, 2022 at 2:55 PM
Can I have the non-preorder items on my order shipped separately?
In order to ensure order accuracy and avoid mistakes, we are not able to split preorders. The whole order must ship together. You may request a cancellatio...
Fri, 6 May, 2022 at 10:47 AM
Some cards have gone down in price since I purchased them. Can I request a refund?
The trading card game market is an extremely fast moving one and as such, prices are constantly fluctuating. For this reason, we do not offer refunds due to...
Fri, 6 May, 2022 at 10:49 AM