Buying Cards

Does my booster box pre-order contain a Buy-A-Box promo?
In accordance to our contract with Wizards of the Coast, no promos can be given on boxes purchased through our online store.  To redeem them, you must p...
Fri, 28 Aug, 2020 at 10:48 AM
Can I modify my order before it ships?
You may ask for modifications, such as changing items, adding items or removing items, as long as your order is on the "Awaiting Fulfillment* " st...
Thu, 24 Sep, 2020 at 10:32 AM
Can I combine multiple orders under one shipment?
In order to make sure all orders go out in a timely manner, we are not able to guarantee the combining of multiple orders under one shipment.  If you do...
Mon, 27 Jul, 2020 at 10:59 AM
Do you have any Credit Card verification policies?
We reserve the right to request additional identification if one or more of the criteria are present: Different billing and shipping address Different bi...
Mon, 24 Aug, 2020 at 11:43 AM
Do you deliver to international destinations?
We ship singles all over the world! If you have trouble ordering for any reasons, please reach out and our customer service agents will gladly assist you.
Mon, 27 Jul, 2020 at 11:02 AM
How can I cancel my order?
You can cancel your order by opening a service ticket, as long as your order is on the "Awaiting Fulfillment* " status.  You may return any unope...
Thu, 24 Sep, 2020 at 10:33 AM
What can I do if you do not have an item in stock?
We rely on customers selling us card to restock our inventory. As such, we cannot predict when we will receive more copies of a certain item. Fortunately, ...
Mon, 27 Jul, 2020 at 11:03 AM
Can I reserve cards and pay them later?
The stores have specially curated lists and as such may not have everything you might need. While we do not offer reservation on items, we strongly suggest...
Mon, 27 Jul, 2020 at 11:04 AM
Can I have the non-preorder items on my order shipped separately?
In order to ensure order accuracy and avoid mistakes, we are not able to split preorders. The whole order must ship together. You may request a cancellatio...
Sun, 2 Aug, 2020 at 11:46 AM
Some cards have gone down in price since I purchased them. Can I request a refund?
The trading card game market is an extremely fast moving one and as such, prices are constantly fluctuating. For this reason, we do not offer refunds due to...
Mon, 18 May, 2020 at 1:43 PM