Buying Cards and Products

Does my booster box pre-order contain a Buy-A-Box promo?
Promos will only be given to orders made in store, or online as a store pickup while supplies last.   We reserve the right to limit the number of promos g...
Mon, 6 Feb, 2023 at 2:30 PM
Can I modify my order before it ships?
We understand that sometimes modifications are necessary. As long as your order is under the "Awaiting Fulfilment" status, and not already packed,...
Tue, 8 Aug, 2023 at 11:00 AM
Can I combine multiple orders under one shipment?
In order to make sure all orders go out in a timely manner, we are not able to guarantee the combining of multiple orders under one shipment.    If you do...
Fri, 6 May, 2022 at 10:43 AM
Do you have any Credit Card verification policies?
At times, we may require additional identity verification to ensure the security and legitimacy of our services. This step helps protect both our users and ...
Tue, 16 May, 2023 at 12:33 PM
Do you deliver to international destinations?
We ship singles all over the world!   If you have trouble ordering for any reasons, please reach out and our customer service agents will gladly assist you.
Fri, 6 May, 2022 at 10:44 AM
How can I cancel my order?
You can cancel your order by opening a service ticket, as long as the order was not processed yet. You may return any unopened order within 30 days of the ...
Fri, 6 May, 2022 at 10:44 AM
What can I do if you do not have an item in stock?
We rely on customers selling us cards to restock our inventory. As such, we cannot predict when we will receive more copies of a certain item. Fortunately,...
Fri, 6 May, 2022 at 10:45 AM
Can I reserve cards and pay them later?
While we do not offer reservation on items, we strongly suggest purchasing your items on the website and choose the appropriate pickup option.
Tue, 9 Aug, 2022 at 2:55 PM
Can I have the non-preorder items on my order shipped separately?
In order to ensure order accuracy and avoid mistakes, we are not able to split preorders. The whole order must ship together. You may request a cancellatio...
Fri, 6 May, 2022 at 10:47 AM
Some cards have gone down in price since I purchased them. Can I request a refund?
The trading card game market is an extremely fast moving one and as such, prices are constantly fluctuating. For this reason, we do not offer refunds due to...
Tue, 29 Aug, 2023 at 9:41 AM