Buying Cards & Products Online
How to buy cards, sealed products, and accessories from the Face to Face Games online store, including payment methods and ordering tips.
Can I use store credit to pre-order sealed products?
No, Store Credit cannot be used on pre-orders for sealed products. Once a product has officially released and is available for regular sale, Store Credit can be used to purchase sealed products both in-store and online.
Can I modify my order before it ships?
Yes, you can request order changes as long as your order is still marked as “Awaiting Fulfilment” and has not been packed. Allowed Order Modifications. You may request the following changes:. To request a modification, please open a support ticket an
Can I combine multiple orders into one shipment?
To ensure fast order processing, we cannot guarantee the combination of multiple orders into a single shipment. If your orders are successfully combined during fulfillment, we will refund any extra shipping fees paid. To request a review, please open
How can I cancel my order?
You may request an order cancellation as long as it has not yet been processed. To cancel, please open a support ticket with your order number and our team will assist you. If your order has already been shipped, you may return the unopened package w
Can I reserve cards and pay later?
We do not offer item reservations or holds for later payment. If you would like to secure an item, we recommend placing your order online and selecting the most convenient pickup option at checkout if you prefer to collect in store.
Is website inventory the same as in-store inventory?
No, our online inventory reflects warehouse stock only, and may differ from what is available at retail store locations. However, you can:. If you're looking for a specific card in a retail store, we recommend contacting your local Face to Face Games
What is a scanned card?
A scanned card is a premium or higher-value single listed with its own individual image, so you know exactly which copy you are purchasing. Because high-end cards can vary in condition and value, we:. A default buy price may appear for the card, but