Face to Face Games Support

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Retail Locations

When can I pick up my order I made online?
How can I order cards online for pickup?
Can I use my retail store credit to purchase online?
Is the inventory on your website reflected in your retail location?

General 5

Business hours
Can we play with friends at the store? Are there events being planned?
Can I reserve a table for free play?
Do you have demo games?
How do you keep the employees and customers safe?

In-Store Events 7

Can I use proxies in your events?
Can I pick up an online order at the in-store event?
Can I use store credit to pay for event entries?
I cannot attend an event I already paid for. Can I be refunded?
How do I apply as a tournament Official at one of your events?

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