Shipping & Delivery Information
Shipping options, delivery tracking, timelines, and policies for Face to Face Games online orders, including Canada and international shipping.
How does shipping insurance work?
Shipping insurance is included with Expedited and Priority shipping methods. It protects your order in eligible situations while in transit. What’s Covered. Order Lost in Transit. If you believe your package is lost:. Refunds cannot be issued before
Will I receive a tracking number?
Yes, if you selected a tracked shipping method, you will receive a tracking number once your order ships. Please allow up to 24 hours for tracking to activate.
When will my order ship?
Orders are generally processed and shipped within 3 business days. Processing times may be slightly longer during high-volume periods, such as Black Friday or major release weekends.
How much will I be charged for shipping?
Shipping costs for Expedited orders are calculated at checkout and depend on factors such as:. We also offer free Expedited shipping within Canada on orders of $200 or more (before tax).