In-Store Events

Can I use proxies in your events?
Proxies are not allowed in official in-store events. 
Fri, 6 May, 2022 at 2:59 PM
Can I pick up an online order at the in-store event?
You certainly can!   During checkout, choose the proper location as your pick-up option and make sure you are aware of our delivery times for each locatio...
Fri, 6 May, 2022 at 2:59 PM
Can I use store credit to pay for event entries?
Store credit cannot be used to pay for event entries. Store credit can be used to purchase items online or in-store however!
Fri, 6 May, 2022 at 3:00 PM
I cannot attend an event I already paid for. Can I be refunded?
If you cannot attend an event you paid for, open a service ticket and we will gladly assist you in getting a refund. Note that tickets cannot be transfe...
Fri, 6 May, 2022 at 3:00 PM
How do I apply as a tournament official at one of your events.
We are always looking for passionate people who want to get involved.  Currently we are only hiring event staff for Magic the Gathering events, which re...
Fri, 6 May, 2022 at 3:01 PM
How do you keep the employees and customers safe from Covid-19 during events?
Face to Face Games has implemented various changes in our retail spaces for our employee's safety, such as: Maintaining social distancing rules H...
Fri, 6 May, 2022 at 3:01 PM
Do I need a deck list for the event?
You do not need a deck list for normal events. Only REL events will require them and the form will be emailed to you with your ticket purchase.
Fri, 6 May, 2022 at 3:02 PM