Can I reset my password?Updated 8 hours ago

You don’t need to update or reset a password.

When you sign in, we send you a one-time password (OTP) each time you log in:

• Email: If you’re using our custom login flow, you’ll receive a one-time code in your email.
• Text message: If you’re using Log In with Shop, the one-time code is sent via SMS.

Simply enter the code to access your account. Each code is temporary and expires shortly after it’s sent.

Having trouble logging in?

• Make sure you’re checking the correct email address or phone number.
• Check your spam or junk folder for the email.
• Wait a moment and request a new code if the previous one expires.

If you’re still having trouble, contact our support team for help.