In-Store Events

Can I use proxies in your events?
Proxies are not allowed in official in-store events. 
Fri, 6 May, 2022 at 3:14 PM
Can I pick up an online order at the in-store event?
You certainly can!   During checkout, choose the proper location as your pick-up option and make sure you are aware of our delivery times for each locatio...
Fri, 6 May, 2022 at 3:15 PM
Can I use store credit to pay for event entries?
Store credit cannot be used to pay for event entries. Store credit can be used to purchase items online or in-store however!
Fri, 6 May, 2022 at 3:15 PM
I cannot attend an event I already paid for. Can I be refunded?
If you cannot attend an event you paid for, open a service ticket and we will gladly assist you in getting a refund. Note that tickets cannot be transfe...
Fri, 6 May, 2022 at 3:16 PM
How do you keep the employees and customers safe from Covid-19 during events?
Face to Face Games has implemented various changes in our retail spaces for our employee's safety, such as: Maintaining social distancing rules ...
Fri, 6 May, 2022 at 3:18 PM
Do I need a deck list for the event?
You do not need a deck list for normal events. Only REL events will require them and the form will be emailed to you with your ticket purchase.
Fri, 6 May, 2022 at 3:19 PM