Technical Support

My payment keeps getting denied.
This normally happens because you are using a different BILLING address than registered on your credit card. Please ensure you are using the correct one, e...
Tue, 19 May, 2020 at 3:57 PM
The checkout page is not working.
You get the error 422 when an item in your browser's cache is corrupted, most likely from someone checking out the same item, or a price change.   Yo...
Tue, 19 May, 2020 at 3:59 PM
My shipping price has an insane cost. Is this normal?
All order containing sealed products (Sleeves, Deck Boxes, Booster Packs, etc) must be shipped expedited and all invalid options with have ridiculous prices...
Tue, 19 May, 2020 at 4:02 PM
My tracking number is not working.
Please allow 24 ours for the tracking to become active. Should it still not work by then, please open a service ticket and we will resolved the matter righ...
Tue, 19 May, 2020 at 4:05 PM
My credit card shows more than one charge.
What you see are most likely pre-authorization charges and should clear within 24 hours. Please note that some banks may take longer than others, with some...
Tue, 19 May, 2020 at 4:07 PM