Technical Support

My payment keeps getting denied.
This normally happens because you are using a different BILLING address than registered on your credit card.   Please ensure you are using the correct one...
Fri, 6 May, 2022 at 1:50 PM
The First Class shipping method cannot be selected on my order?
All orders containing sealed products (Sleeves, Deck Boxes, Booster Packs, etc) must be shipped expedited and all invalid options will be grayed out.   If...
Fri, 6 May, 2022 at 1:51 PM
My tracking number is not working.
Tracking links only activates once a courier has scanned the package.  Please allow 24 hours for the tracking to be functional.    If you still have a pr...
Fri, 6 May, 2022 at 1:51 PM
My credit card shows more than one charge.
What you see are most likely pre-authorization charges and should clear within 24 hours. Please note that some banks may take longer than others, with some ...
Fri, 6 May, 2022 at 1:52 PM
Why can't I purchase more than 250 items?
In order to ensure an optimal shopping experience, orders are limited to 250 line items. This means a single order cannot contain more than 250 different it...
Fri, 6 May, 2022 at 1:52 PM
My cart disappeared. Why?
 Due to the nature of TCG singles markets and the constant fluctuations, we require customers to checkout within 24 hours or the items will be put back in s...
Fri, 6 May, 2022 at 1:55 PM